Holo

So I go to the local McD's to get lunch for me and the SO. The drive thru line is ridiculously large so I park my car and go in to order, where I have one person ahead of me. I make my order, making sure to say no onions on my sandwiches, take it and leave. I check for 3 sandwiches, 2 fries, and I got the drinks myself. Everything is there.

I go home and eat half my meal and crack open my Double QP and not only do they leave on onions that I told them clearly I didn't want, they also shortchanged me a patty!!! In the last 2 weeks I've been there 5 times and they've gotten my order wrong 4 of those 5, so I say fuck it and take it back instead of scraping the onions off like I did every other time.

I get there and the lesser manager (the one who's actually working) sees me and asks what's wrong. I tell her the above including the previous visit's errors and she spins away to get my DQP remade. She slaps it in the bag with a quick "sorry" and I walk out.

Right outside the door I get the crazy, insane notion to check this one too. WHAT IS THIS???? ONIONS!!!!!!!!!!!!!!!!!! JESUS FUCK!!! But I don't get mad...I quietly walk back in and inform her a little smugly it has onions on it. She grabs it and practically beams it into the trash and bitches at the maker to put NO ONIONS on it. She packages me a free apple pie, says sorry again, and flits away, this time bitching at them for accuracy. I walked to my car smiling and checked the sandwich thoroughly for loogies, cum, and the worst, onions. Perfect.


So nice for once to be proven right by their own staff and not just some whining customer or a guy looking for a free sammich. Share yours if you wish, a time you were vindicated. Anything at all, doesn't have to be fast food.

__________________
I happen to like the words "fuck", "cock", "pussy", "tits", "cunt", "twat", "shit" and even "bitch". As long as I am not using them to describe you, don't go telling me whether or not I can/should use them...that is, if you want me to continue refraining from using them to describe you. ~Prince

Skettios

Nice idea for a post. I'm going to have to think about that one.

I was at the McDonalds in Redmond, Washington one time, with a group of my sisters teenage friends that I was chaperoning for the night. I spent probably $40 on their meals, told them to order whatever they wanted. After the meal, we went out to our cars and a few of them had cigarettes. The manager gave us a minute but then came out and told us to move on. I challenged him, and told him that we were paying customers, and that we would move on when I felt it was the proper time. He said we were loitering and threatened to call the police.

So I told him to do it.

I made the poor kids wait there with me while the manager glared. Eventually a squad car showed, and the officer wanted to know what the deal was. The manager was so irate that he looked like a raving loon. I was calm and composed, told the officer that we were paying customers, showed him the receipt and informed him that we were smoking outside of our cars, as it was better than smelling them up.

He took one look at the manager, and said 'You called us out here for this.' You could tell he was slightly annoyed. He told me he couldn't imagine why I would want to stay there, but that I appeared to have a legitimate right to do so... before he could finish I responded that I didn't have any desire to stay there after we were done smoking, and wished both him and the manager a good night.

I felt pretty vindicated after that, although my sister was pissed because she felt that I took making a point too far.

__________________
Convictions are more dangerous enemies of truth than lies.

Frederich Nietzsche

Skettios

Ooh, I have another one.

I was piss ass drunk in a Taco Bell. I ordered some combo meal, that was listed for a price lower than what I was charged. I immediately complained and the guy behind the counter got in my face about it, called me names, and was just a dick in general. There was a security guard there, and he started moving towards me, but being wasted I yelled 'Back off, this doesn't concern you' in my best threatening voice (back then, I was quite the asshole drunk). He sat right the fuck down.

I'm having no success getting my money back, so I decide that we're not staying, and tell my friends to pack up. A few of them are pretending they don't know me, which I find more enraging than anything the taco bell kid said, and immediately storm out the door.

Right into the waiting hands of the East Lansing PD. The officer was actually very polite, and asked me why I was so upset. I asked him to look at the sign, and tell me if I got ripped off. He politely refused (I'm sure he was very busy) but told me to keep my receipt, and come back when I was 'feeling better'. After that my friend Jay made his way outside, and started talking to the officer about the rough night I'd had (I'm sure he made up a lot of stuff). The officer took pity, and decided to let us go without a report.

That night, I called the taco bell hotline, and told her I was a Tri-Comm stockholder. The next day I went and had a chat with the manager, and showed her the sign and my receipt. A week later I got 3 coupons for 3 of anything at the store (which I used on taco pizzas), along with a letter of apology from her store, and a hand written apology from the offending clerk. I felt pretty vindicated after that.

__________________
Convictions are more dangerous enemies of truth than lies.

Frederich Nietzsche

tricks

You should have shown him the meaning of "customer service" and gotten his ass fired.

When I'm in a pissy mood over a wrong order I ask for my money back as well as the correct food.

__________________
People Are Stupid. People can be made to believe any lie, either
because they want it to be true or because they fear that it is.

kalisto_911

Man you people are a pain when your on the other side of the counter.

I went through the drive through with a bud and I got a six pack of mc nugz and then i parked and left the car to throw some shit away. When I get back I open them up and theres only 5! My friend tells me to go get the right amount. So I went in there and got my 6th (and 7th score!) nuggets. I get back to the car and my friend reveals that he ATE MY FIFTH NUGGET! He laughed his ass off, what a bastard! haha ok that was a shitty story for this topic, I will try and think up some more later.
peace

edit: good idea!

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I know not how I may seem to others, but to myself I am but a small child wandering upon the vast shores of knowledge, every now and then finding a small bright pebble to content myself with. [Plato]

rockzilla

Pizza Pizza used to have little cards that you got stamped whenever you bought a slice of pizza. Collect ten stamps and you get a free slice. I had a full card sitting in my wallet for a few months before I decided to redeem it. When I gave it to the guy at the counter, he informed me that they stopped accepting those months ago, so I left the store, dejected and pizzaless.
When I got home, I went to their website and sent them an email explaining the situation, I included my phone number and address, and they had someone on the phone with me within the hour. I was told that they were no longer giving out stamps, but they were supposed to honour any card that was still in circulation. I got an apology and was promptly sent a few coupons for free pizzas. Complaining rules.

Lebell

This isn't fast food and I wasn't vindicated, but I'm still plenty pissed.

My ex and I bought a 20$ gift certficate at Block Buster (38th and Wadworth, for you Denver folk) for someone and through circumstances I won't go into, didn't give it to the guy.

Well, flash forward 2 years and I still have this thing. Well, Christmas is coming up and I decide to get my mom a DVD and some movies. So I decide to use this $20 and get them.

I pick up the DVD and about 4 movies (about $150) and get to the counter. The guy behind the counter takes the gift certificate and says, "Sorry, this has expired".

WTF??????

Sure enough, in the fine print, was a clause that the certificate was good only for a year from purchase.

Never mind that the SAME Blockbuster was still in business.

Never mind that they had my money.

Expired.

I asked for the manager and she was no more help than the kid.

So I walked out, leaving $150 bucks of merchandise behind and vowing never EVER to go in a Blockbuster again.

In hindsite, I should have kept the certificate and called their corporate headquarters, but I foolishly didn't.

__________________
"Of all tyrannies, a tyranny exercised for the good of its victims may be the most oppressive. It may be better to live under robber barons than under omnipotent moral busybodies. The robber baron's cruelty may sometimes sleep, his cupidity may at some point be satiated; but those who torment us for our own good will torment us without end, for they do so with the approval of their own conscience." – C. S. Lewis

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timalkin

Dude, seriously, it's just onions on a damn hamburger.

I worked at a fast food restaurant for a while, and I used to deal with shit like this all the time. It wasn't ever my fault because I just manned the cash register, but I was chewed out constantly for "not doing my job," among other things. People need to have a little perspective on life. Nobody died, nobody is dying, the world is still spinning.

Please step away from the hamburger...

Evil Milkman

Yeah, I don't usually have that problem. Screw fast food.

World's King

Are you kidding? It's the principle. If I ask for something without onions I expect to not have onions on it. I'm not asking you to ignore me and put onions on it because I enjoy scrapping them off. And just 'cause someone works in the fast food industry doesn't give them the right to be a asshole. Yeah, I know it sucks having to make fries all day long... get a job that doesn't involve a deep fryer. There are plenty out there that pay better too.

Don't tell me I can have it my way if you're just gonna fuck it up.

__________________
heavy is the head that wears the crown

Tholo

that is obviously not the point.

__________________
"I hate to advocate drugs, alcohol, violence or insanity to anyone, but they've always worked for me."

Holo

This was the 4TH out of 5 times in 2 weeks they had done this. So I did say fuck it. 3 OTHER TIMES. I might've done it this time too if they hadn't given me a QP when I paid for a DQP and gave it to me in a DQP box. That's what pissed me off more than anything, but I say it's not that damn hard just to pay attention when an order ticket comes up. I know the job is mindless by design, but once in a while a variable is thrown in the mix and it shouldn't be a big deal. Yeah their job hugs balls but I'm getting tired of being the shafted customer as much as I hated the stupid customers as a worker. It cuts both ways. I didn't bitch till I got cheated out of what I paid for..the onions where just icing on the cake. But after 4 fuckups out of 5 times (and the priceless fuck up right there after I bitched) I think I have the right to bitch.

__________________
I happen to like the words "fuck", "cock", "pussy", "tits", "cunt", "twat", "shit" and even "bitch". As long as I am not using them to describe you, don't go telling me whether or not I can/should use them...that is, if you want me to continue refraining from using them to describe you. ~Prince

Chingal0

How about just stop going to that McDonalds, or McDonalds in general? The same shit happens at this TacoBell near my casa, so I just stopped going. To all fast food in general. You would be amazed at the difference in service at a normal restaurant compared to fast food. And don't tell me that 'fast food is cheaper" cause there are 10000 restaurants in the Portland area that are cheaper and better than McDonalds. www.citysearch.com . Check it out. <3

__________________
"Eventually I became too sexy for my gym membership fee."

raeanna74

Never really vindicated but pretty pissed.

I had a coupon for a kids meal at Hardees. Decided to get it filled.
That week they'd put in their new menu with the mini burgers. They gave my daughter a mini burger. I wasn't aware of the new menu at that time and went in to ask for the equivalent of a real hamburger as I knew my daughter was hungry for more than a burger the size of a half dollar. The manager said that my coupon gave me a discount already and that I shouldn't complain about the size of the hamburger since that's all the money I'd given them. Disregarding that their coupon was supposed to be worth a normal sized hamburger kids meal. I was ticked - my kid was hungry - I didn't have cash for more. What irritated me the most is the guy was snooty and rude. Barely talked to me and stood there with his back have turned to me like I didn't matter. Granted I hadn't given him much cash but it was a kids meal for my kid for goodness sake. Least he could do was take it into consideration that no one even told me the burger I was paying for was smaller. I haven't been back since.

__________________
"Always learn the rules so that you can break them properly." Dalai Lama
My Karma just ran over your Dogma.

Prince

Where I come from, originally, you order what is on the menu, and that is what you get. Try asking them to hold the onions, and they'll glare at you wondering where you get the nerve... You'll eat the meal as it is served or go eat at home. That's basically the mentality. It's not that the service is rude, it really isn't, but customers aren't kings and lords that are to be treated like royalty, like here in America. I feel thoroughly humiliated whenever someone I am out dining with sends something back or complains about something not being just right. It's just not done in my culture.

I can't imagine people in Japan going back to the register to complain about onions, either. I think there is quite a lot of room for improvement - and tolerance - on both sides of the register.

Interesting stories, though, and considering the cultural difference I can understand what you're saying. But I would not complain about a slightly fucked up order or even being charged a few cents extra by mistake. That's my principle.

Then again, I never tip, either.

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Who is John Galt?

~(_8(/)

Umm you better start doing lougie checks on your burgers. People making minimum wage won't waste any opportunty to Mcspit in your food!

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Everything was cool until that no talent ass clown went and got famous!

santafe5000

I won't eat in any fast food place that i can't see the preperation of the food. There have been too many movies about screwing with people's food, giving the younger crowd too many ideas. Of course, i will not eat at a McD for any reason, It makes no difference that it is fast food, your order should be what you order. No question's asked.

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When all else fails, QUIT.

krwlz

Ill be honest I dont agree with the King too often.... but he said it man.

Boo

Its not "just onions" either. My boss is so allergic to onions that only a small amount will put him in the ER. No onions may not be a preference, it may be a medical issue. Same for cheese.

As for tainting peoples food with spit etc..... remember that if it happens to a food psycho, like me, you might get a huge payback. Messing with peoples food is WRONG. No excuses. None.

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Back button again, I must be getting old.

Kaos

Ah, this brings back memories of when I made a very similar thread months back.

But this reminds me of another situation I had years ago:

One night me and some friends go into McD's and I'm pretty drunk. I'm usually a quiet drunk so no problems have ever occured out in public. But this one night, I only order a hot fudge sundae. I sit down, and start eating. But for some reason the ice cream tastes different. At first I thought it was because of the alcohol I consumed but I took a closer look and the "ice cream" seemed to have a different white tint to it...not to mention I noticed the texture seemed off (which is what really tipped me off)

So I go up to the counter and tell them it tastes weird. They give me a look and tell me that it was made with not ice cream, but some fat free frozen yogurt. So I tell them I would like them to take this one back and give me one with the real ice cream. They tell me that they don't have the ice cream and they are only serving the fat free shit to get people used to it.

Well at the time I was severly underweight, so I pull up my shirt and start yelling at the chick behind the counter, "Does it look like I need a fucking diet???"

Needless to say, my friends grab me and haul me out before the cops could be called. Good times, good times...

jay-g

I rarely eat fast food. But if i go to McDonalds, sad but true, i expect there to be something wrong or missing. What do you expect from a joint like that.

Prince

A greasy, disgusting excuse for a meal.

__________________
Who is John Galt?

Cynthetiq

people who are deathly allergic to certain things can die. Heck I have a friend who is so lactose intolerant even the foaming of milk from a cappaccino machine can send him into anaphalactic shock.

I paid good money for something, I want it the way I ordered it. Not the way some yahoo decided they wanted to do it. It doesn't excuse it because it's fast food, it's ANYTHING that I order from cars to computers. I want it the way I agreed to when I paid for it.

I work hard for my money. I deserve to get something the way that I ordered it without having to add more work to it and so do you.

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Gray Ghost

ok