Sleepyjack

I am looking to purchase a computer for my grandparents, although there's a few things i need to take into account. First off, they're completely computer illterate, so they need some kind of training prorgam, i imagine? Also, they live on the otherside of Australia, so i need someone to help set it up and install it for them and also to have a good onsite service/gaurentee in case something goes wrong.

The basic use is going to be for web-surfing, reading emails and some minor office stuff - like maybe spreadsheets or writing word documents. So there's only need for a pertty basic set up that can run pretty efficeintly. In the past i've built computers from individual parts, so i've got no experience from buying from a reseller direct and have them set up the machine etc for you. I was wondering where some other good palces too look for or deals people may recommended. I've had a quick look-see at dell and compaq/hp although some their basic models seem to be a little overkill for the intended application (2.8ghz with 512 mb ram etc) - although maybe that's the minimum nowadays?

Anyway thanks for any leads/recommendations

aKula

Where do your grandparent live? Maybe you can get order custom system and have it built by the people running the shop. If they live in Melbourne I can recommend http://www.cworld.com.au/ and http://www.scorptec.com.au/ they're a both a little pricey, you should be able to find a better deal if you shop around. Don't know any in Sydney, a google search should yield some results. Obviously they won't need a high end system. Maybe they can find a course or something where they can learn the basics?

sashime76

First of all, most local library has computer training programs available, free or cheap. They can use the PC there and get acquainted with computers without first buying one. If they decide to get one, for their purposes, you can probably get one new enough from computer recycling centers. Or, get a Dell entry level PC, I have never owned a Dell personally but if the PC needs service, Dell is good at providing excellent service.

bundy

does it have to be a PC?
what about an iMac?
they are well priced (although more so than PCs), stable and OSX is really basic to use.
my computer illiterate parents are enjoying theirs, and like your grandparents, they only use it for email, surfing and word.

__________________
Ohayo!!!

Cuatela

My advice is get somehthing that runs well, and comes with antivirus and antispyware that automatically updates and removes threats without constant alerts of "do you want to....?", as well as popup blockers, etc. In my experience, older people, or anywone just starting with computers, often don't understand the point of protection or don't know what the alerts mean.

__________________
Any sarcasm was intentional.

Sleepyjack

Yeah i've been mainly looking at the basic Dell Dimension 3000 which seems quite apt. And i'll get the extra warranty and service.
Although an iMac maybe a good idea as well - since anti-virus and spyware problems are a lesser issue on macs; more food for thought - thanks people

spindles

I second the course thing - my mum has done a couple of basic computer courses through tafe - it might also be worth them seeking the local computer club locally, which tend to be filled with people who are mostly very helpful.

The guy I get my computers from is a guy in North Sydney http://www.avo.net.au - they (for a price) can include onsite warranty stuff and would (if asked) deliver and put the machine together (at least in certain places in Sydney).

Dell deliver but don't (I think) put anything together for you (do they - never bought anything from them, and don't need help myself...)

__________________
who hid my keyboard's PANIC button?