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07-13-2003, 04:56 PM
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#3 (permalink) |
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Junkie
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Give as many details as you can. Exact error, router type, OS, what version of Outlook Express you're using. It'll make it much easier to help you figure out what's going wrong.
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"Fuck these chains No goddamn slave I will be different" ~ Machine Head |
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07-14-2003, 08:34 AM
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#4 (permalink) |
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Tilted
Location: NE US
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Error: The connection to the server has failed. Account: 'mail.adelphia.net', Server: 'mail.adelphia.net', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E
Router: Belkin Model F5D5231-4 OS: Windows XP Using Outlook Express 6. I disabled the firewall going through the router, I thought that might have been the problem, but it still didn't work. |
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07-14-2003, 02:41 PM
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#5 (permalink) |
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big damn hero
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Okay, I'm going to try this one. If I screw something up or get something wrong by all means correct me.
 Your e-mail client (outlook express) is trying to connect via Secure Sockets Layer or SSL. SSL is a security protocol used to ensure that messages are handled securely. Outlook Express is configured to turn on SSL by default. This may not have been an issue with the PC by itself, but now that you've added a router to the mix it may be necessary to turn it off. Tools>Accounts>Mail>Properties>Advanced There is a "Server Port Numbers" division of the window and there are both an incoming and outgoing port number and a check box for SSL. My advice, and by all means, I'm just some schmo on the Internet, would be to uncheck the incoming SSL connection box and see if that works. I wouldn't uncheck the outgoing box unless you've got problems sending e-mail through outlook express as well. Hope that works for you.
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No signature. None. Seriously. |
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07-14-2003, 02:59 PM
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#6 (permalink) |
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Upright
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Here are a couple of troubleshooting options:
1. try to ping the server that has your email. Not all servers will respond to ICMP requests, and not all networks will allow this through, but worth a shot. Ex.- ping somemailserver.myisp.com If this works, then your SMTP settings may just be pooched. If not, then proceed to step 2. 2. Try telnetting to the port of the email server that you connect to to get your email. Ex.- telnet somemailserver.myisp.com portnumber (usually 110, or 25- check your SMTP settings in Outlook Express) If you are making a successful connection, you should see a response something like "+OK Microsoft 2000 Exchange POP3 Server..." If you get that, then it is not a connectivity issue with the server and again your settings may just be pooched. If you got the response, then try typing this- USER yourusername (USER needs to be all caps) PASS youremailpassword If successful, then you will get "+OK" output for each command entered. This will tell you loads about what is happening as this is just the manual way of doing what email clients do automaticaly each time you get your mail. If this does not work, then try to recreate your profile in Outlook Express and see if that yeilds any results. The other thing to check is if the router is filtering the SSL packets that are *trying* to go through. Could be that although you thought you turned off ALL filtering/firewalling on your router that there is something still lurking in the settings that is causing this. BTW- guthmund, good call on the SSL! Hope this works. Keep plugging away at it. Eventually it will be resolved. |
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| Tags |
| problem, router |
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