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scyther · 07-14-2003, 02:59 PM

Here are a couple of troubleshooting options:

1. try to ping the server that has your email. Not all servers will respond to ICMP requests, and not all networks will allow this through, but worth a shot.

Ex.- ping somemailserver.myisp.com

If this works, then your SMTP settings may just be pooched. If not, then proceed to step 2.

2. Try telnetting to the port of the email server that you connect to to get your email.

Ex.- telnet somemailserver.myisp.com portnumber (usually 110, or 25- check your SMTP settings in Outlook Express)

If you are making a successful connection, you should see a response something like "+OK Microsoft 2000 Exchange POP3 Server..."

If you get that, then it is not a connectivity issue with the server and again your settings may just be pooched.

If you got the response, then try typing this-

USER yourusername (USER needs to be all caps)
PASS youremailpassword

If successful, then you will get "+OK" output for each command entered. This will tell you loads about what is happening as this is just the manual way of doing what email clients do automaticaly each time you get your mail.

If this does not work, then try to recreate your profile in Outlook Express and see if that yeilds any results.

The other thing to check is if the router is filtering the SSL packets that are *trying* to go through. Could be that although you thought you turned off ALL filtering/firewalling on your router that there is something still lurking in the settings that is causing this.

BTW- guthmund, good call on the SSL!

Hope this works. Keep plugging away at it. Eventually it will be resolved.

07-14-2003, 02:59 PM	#6 (permalink)
scyther Upright	Here are a couple of troubleshooting options: 1. try to ping the server that has your email. Not all servers will respond to ICMP requests, and not all networks will allow this through, but worth a shot. Ex.- ping somemailserver.myisp.com If this works, then your SMTP settings may just be pooched. If not, then proceed to step 2. 2. Try telnetting to the port of the email server that you connect to to get your email. Ex.- telnet somemailserver.myisp.com portnumber (usually 110, or 25- check your SMTP settings in Outlook Express) If you are making a successful connection, you should see a response something like "+OK Microsoft 2000 Exchange POP3 Server..." If you get that, then it is not a connectivity issue with the server and again your settings may just be pooched. If you got the response, then try typing this- USER yourusername (USER needs to be all caps) PASS youremailpassword If successful, then you will get "+OK" output for each command entered. This will tell you loads about what is happening as this is just the manual way of doing what email clients do automaticaly each time you get your mail. If this does not work, then try to recreate your profile in Outlook Express and see if that yeilds any results. The other thing to check is if the router is filtering the SSL packets that are trying to go through. Could be that although you thought you turned off ALL filtering/firewalling on your router that there is something still lurking in the settings that is causing this. BTW- guthmund, good call on the SSL! Hope this works. Keep plugging away at it. Eventually it will be resolved.