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Old 07-15-2005, 06:57 PM   #1 (permalink)
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Location: Lone Star State,USA
Problem : iPOD Freeze UP

I Love my 20GB iPOD but mine has locked up twice
since I bought it. This condition has the MP3
player frozen with the backlight on and nothing
I do will move the unit to turn off or play
any music. When the battery runs down, it shuts
off and after charging , everything is fine
again. Seems it happens when I try to play a
pre-programed game. Does any one have a similar
experience or should I try and get my iPOD
checked out?
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Old 07-15-2005, 07:05 PM   #2 (permalink)
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My 40 gig IPod has done that once... while attached to the Bose Sounddock.... I had just hit the remote to advance to the next song.. nd it locked up... had no choice but to disconnect it - let the battery drain.. recharge it - - and it hasn't done it since...
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Old 07-15-2005, 07:23 PM   #3 (permalink)
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i have had it happen several times.. not sure why exactly, but a way you can reset it without letting it fully discharge is if you have the AC adapter handy, plug it into the wall socket and press and hold Menu and the middle Button for a few seconds.. This will reset your ipod (no loss of data).. that way you can quickly start back up again.. If you are away from a wall socket then I think you are just sol.
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Old 07-16-2005, 11:39 AM   #4 (permalink)
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Does Ipod have a reset button? There normally a very small button that you need a paper clip or a peice of pencil lead to push down.
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Old 07-16-2005, 04:56 PM   #5 (permalink)
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Location: No longer, D.C
Muckluck, there isn't a reset button on the new ipods (at least not on mine, 4G). The two buttons that I referred to is considered the way to reset it. However, it must be plugged into the wall for it to work when locked up (or at all..?)...

The first time my ipod locked up I checked out the manual and found this "trick" just in case of a lock up.
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Old 07-16-2005, 05:40 PM   #6 (permalink)
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Location: Lone Star State,USA
Oblar: Thanks for the tip. Will try it if mine
ever locks up again.
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Old 07-16-2005, 06:20 PM   #7 (permalink)
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Oblar: The hard boot (menu + select) should work anytime not just when connected. If yours wont hard boot unless your connected you probably have an issue worth getting looked at.
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Old 07-16-2005, 06:33 PM   #8 (permalink)
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When this happens to you, it's best to use the disk that came with your iPod and do a complete restore on it. Note that this will wipe off all the music/files/whatever else you have on there, but there are ways of getting those things off beforehand...

Anyhow, use the utility, load it back up, if it happens again hope that it is under warranty still and take it in. There are a few sites on the web that show you how to get to a harddrive test for the iPod, but i've found it doesn't always find everyone's problems.

Good luck!
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Old 07-19-2005, 03:49 PM   #9 (permalink)
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My recently purchased iPod Mini 4 GB locked up like that once, backlite on, had to drain the battery. I didn't know about any kind of reset at the time. I think the cause was the fact that I didn't disconnect the iPod through XP properly. I just yanked the cable out. Since then I disconnect through XP before actually unplugging my iPod. I have had no lockups since.
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