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Old 05-10-2005, 09:07 AM   #1 (permalink)
Junkie
 
Rant about GoDaddy

So I was having a little difficulty with a PHP script that I wrote. It basically gets email addresses from a MySQL db and sends messages to them through a form.

It worked fine last week and then I kept getting "Permission Denied" errors today. So I call tech support thinking that maybe they had made some permission changes.

The guy assured me that the did not make changes. I re-upload my PHP and lo and behold it works! I got the message out and everybody (me) is happy. I thank the tech support guy (even though he really didn't do anything) and we hang up.

A few minutes later I get a message sent using my PHP script. It's a "test" message. The tech support guy sent a test message to everyone on my mailling list. Now I've got everybody on the list emailing me saying, "I got the test message," or whatever.

Anyway, it's not much of a rant.

If you host anything at GoDaddy that uses executable scripts just beware of tech support guys executing your code without permission.
vanblah is offline  
Old 05-10-2005, 09:11 AM   #2 (permalink)
AHH! Custom Title!!
 
liquidlight's Avatar
 
Location: The twisted warpings of my brain.
heh This shouldn't be funny, but it is

I'm just waiting for the headline "Disgruntled employee spams GoDaddy customers with porn"
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Old 05-10-2005, 03:04 PM   #3 (permalink)
Junkie
 
Location: RI
I'd be happy to see my hosting company doing something instead of saying not my issue.
Now, if it's over like 300 people, now that would blow.
Fallon is offline  
Old 05-11-2005, 03:03 PM   #4 (permalink)
Psycho
 
Location: North America
What did you expect tech support to do? Assume the problem isn't something they can/should look into?
catback is offline  
Old 05-12-2005, 06:42 PM   #5 (permalink)
Junkie
 
Quote:
Originally Posted by catback
What did you expect tech support to do? Assume the problem isn't something they can/should look into?
After I told them that I had fixed it I wouldn't expect them to use the PHP. Furthermore, he should have asked if he could execute the code. It's in a protected area (of course they have root privs so that doesn't really matter).

I could have easily prevented the email from going to everyone on the list with a change to a single line which I would have done if I had known he was going to test it.
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