Moving to Columbus...Do you know... - Tilted Forum Project Discussion Community

billege · 02-22-2004, 04:03 PM

anything about Time Warner cable service? That's who does cable in the area. Anything to watch out for with them?

Also, they offer five different cable ISPs. I only am familiar with them by name. I have no idea what thier service is like. So far as I can tell there are minimal differances in the levels of service. AOL is 54/mo the rest are 44/mo. I seriously doubt I want anything to do with AOL. Wait, I know I don't.

Besides AOL here's what they offer:

EarthLink

More on Earthlink

Key Features include:

* An unlimited, always-on, high speed Internet connection
* Download speeds of up to 2Mbps and upload speeds of up to 384 kbps
* Eight e-mail boxes and 10MB of personal webspace per e-mail box
* Free personal firewall software for added security
* 24/7 technical support

$44.95/month
Applicable sales tax, service fees or equipment costs may apply. Prices subject to change.

Order Now

Inter.net

More on Inter.net

Key Features include:

* Always on, high speed connection
* Unlimited usage
* 10 email boxes
* 10 MB personal webspace per email box (100 MB total)
* Dial up access account
* Free ZoneAlarm® firewall software for added security
* SpamGuardian™ and VirusDefender™
* Webmail
* Customizable Information
* Unmatched 24/7 Service

HOME PLAN - $44.95/month

FAMILY PLAN - $54.95/month
Applicable sales tax, service fees or equipment costs may apply. Prices subject to change.

Order Now

Road Runner

More on Road Runner

Key Features include:

* Super fast, super reliable (Up to 50 times faster than standard dial-up services.
* Always on and never a busy signal
* No need for a second phone line
* One low monthly fee
* Easy to get and easy to use, hassle-free service
* Multiple email accounts, personalized home page
* Convenient installation time
* Superior customer support 24x7
* 30-day money-back guarantee - no annual contracts

$44.95/month
Applicable sales tax, service fees or equipment costs may apply. Prices subject to change.

Order Now

WCOILExpress

More Info on WCOILExpress

Key Features include:

* Unlimited High Speed Usage
* Up to 20 hours Nationwide Dial-up Access*
* Up to 10 Additional E-mail-only Accounts
* Free Promail Spam Filtering and Virus Protection
* 20 MB of Personal Web Space
* Web Based E-mail
* Friendly Customer Support and Toll-Free Technical Assistance Free Internet Training in your area Access to Instant Messaging Services

$44.95/month
Applicable sales tax, service fees or equipment costs may apply. Prices subject to change.

Order Now

Does anyone have experience with any of these companies? Thanks.

yakimushi · 02-22-2004, 07:17 PM

I'm in Bowling Green, but we have Time Warner here too <this post brought to you by Time Warner Cable Service>.

I really don't have any complaints, I'm capped at about 300kbps but that doesnt bother me.

My ex-gf had Earthlink, also no problems there.

darkure · 02-23-2004, 05:08 AM

My Grandfather had RR when he lived in Columbus. He like the service but found that customer support was slow in responding. It took 2 or 3 days for them to reply to several support e-mails he sent. The help they replied with was exactly what he needed but it was slow.

billege · 02-23-2004, 05:47 AM

Thanks youse guys. If you happen to know about thier pricing for cable packages, that'd be worth knowing too.

rs8001 · 02-23-2004, 06:34 PM

In Indiana I had Time Warner and Road Runner. Worked great was $45 a month. I did get the first 3 months at $25. It is a pretty common deal for new customers so check that out. I had to call Road Runner customer service once and found it to be quick and easy.

One thing Time Warner told me was with the AOL broadband service you could also use local dial-up numbers at no extra charge when traveling. Again, I lived in IN but I imagine it probably applies everywhere. That might make the $10 worthwhile. For me travel wasn't an issue and after the royal pain in the ass it was cutting off my free AOL trial period that came with my computer I swore I'd never use AOL again.

One other thing, the Roadrunner service I had was tied to a single MAC address so I had to spoof my computer MAC when I added a router.

MontanaXVI · 02-23-2004, 07:06 PM

I live in Columbus and have to say outside of the last week RR has been great. I noticed buncha lag on my ps2 and since they dont support router (which had been in use for about 2 year) and it worked directly through the modem they say not our problem. Well when i said no power to modem last Friday they had someone out here this morning at 8am with a new modem, all I needed was the power cord though.

No complaints on service which is rated I believe at 3mbps and 256k up

support when needed has been satisfactory, although not superb unless you get one of the good local techs, i personally do not care for the national helpdesk which has routed me to Canada and India(most companies using India for tech support call centers now)

other than that its mainly your call I will NEVER use AOL again for anything i have been on RR for about 6 years or so and will not go back to anything else, unless it is another broadband of equal or greater speed.

oiekeooiyw · 02-23-2004, 08:33 PM

random thoughts.
my knowledge of AOL broadband is that it is slower then an equilivent broadband provider because of the software that AOL uses.
"unlimited access" is not unlimited. push 2GB a day upload and they will be contacting you. download is a different story, but somewhere in the service agreement for any broadband (to my knowledge) is something like 'your bandwidth cannot exceed the average user in your area or 'x' download a day for 'x' number of days or 'x' upload for 'x' number of days.
if i were you, i would look more at what ports each provider has blocked (although most don't like to tell you this).

steveincolumbus · 02-24-2004, 06:03 AM

i had RR for the 3 years i lived in columbus and loved it never really had a problem with it. it was 3mb x 768 but i was on insight wich contracts with TW for RR... I was on the eastside near Blacklick.....
I wish i could get RR here, but i can't even get cable....

Wyodiver33 · 02-25-2004, 04:24 PM

To research consumer stories about certain ISP's in your are go to WWW.dslreports.com. Lots of good info there.

Lock~Down · 02-25-2004, 04:42 PM

I use Road Runner. I've had it about a year now. Very good, havn't had any extended outages or major problems (besides the original installation hastle.) They recently upgraded the download stream in my area (not sure if its everyone that uses RR or just my local RR.) It went from 250KB/s to 400ishKB/s. Upload is about 45KB/s. Not that great, but its manageable.

Here is a speed test I took back on Jan. 30. To give you a rough estimate on what to expect. Test was taken on dslreports.com.

2004-01-30 17:27:28 EST: 3165 / 335
Your download speed : 3165432 bps, or 3165 kbps.
A 386.4 KB/sec transfer rate.
Your upload speed : 335542 bps, or 335 kbps.
Seems like broadband .. above the 1mbit barrier!

Edit: Forgot to mention that this is in South-Eastern Wisconsin area.

02-22-2004, 04:03 PM	#1 (permalink)
billege Watcher Location: Ohio	Moving to Columbus...Do you know... anything about Time Warner cable service? That's who does cable in the area. Anything to watch out for with them? Also, they offer five different cable ISPs. I only am familiar with them by name. I have no idea what thier service is like. So far as I can tell there are minimal differances in the levels of service. AOL is 54/mo the rest are 44/mo. I seriously doubt I want anything to do with AOL. Wait, I know I don't. Besides AOL here's what they offer: EarthLink More on Earthlink Key Features include: * An unlimited, always-on, high speed Internet connection * Download speeds of up to 2Mbps and upload speeds of up to 384 kbps * Eight e-mail boxes and 10MB of personal webspace per e-mail box * Free personal firewall software for added security * 24/7 technical support $44.95/month Applicable sales tax, service fees or equipment costs may apply. Prices subject to change. Order Now Inter.net More on Inter.net Key Features include: * Always on, high speed connection * Unlimited usage * 10 email boxes * 10 MB personal webspace per email box (100 MB total) * Dial up access account * Free ZoneAlarm® firewall software for added security * SpamGuardian™ and VirusDefender™ * Webmail * Customizable Information * Unmatched 24/7 Service HOME PLAN - $44.95/month FAMILY PLAN - $54.95/month Applicable sales tax, service fees or equipment costs may apply. Prices subject to change. Order Now Road Runner More on Road Runner Key Features include: * Super fast, super reliable (Up to 50 times faster than standard dial-up services. * Always on and never a busy signal * No need for a second phone line * One low monthly fee * Easy to get and easy to use, hassle-free service * Multiple email accounts, personalized home page * Convenient installation time * Superior customer support 24x7 * 30-day money-back guarantee - no annual contracts $44.95/month Applicable sales tax, service fees or equipment costs may apply. Prices subject to change. Order Now WCOILExpress More Info on WCOILExpress Key Features include: * Unlimited High Speed Usage * Up to 20 hours Nationwide Dial-up Access* * Up to 10 Additional E-mail-only Accounts * Free Promail Spam Filtering and Virus Protection * 20 MB of Personal Web Space * Web Based E-mail * Friendly Customer Support and Toll-Free Technical Assistance Free Internet Training in your area Access to Instant Messaging Services $44.95/month Applicable sales tax, service fees or equipment costs may apply. Prices subject to change. Order Now Does anyone have experience with any of these companies? Thanks.

02-23-2004, 05:08 AM	#3 (permalink)
darkure Addict Location: Dodging the ice pick	My Grandfather had RR when he lived in Columbus. He like the service but found that customer support was slow in responding. It took 2 or 3 days for them to reply to several support e-mails he sent. The help they replied with was exactly what he needed but it was slow. __________________ COYW

02-23-2004, 05:47 AM	#4 (permalink)
billege Watcher Location: Ohio	Thanks youse guys. If you happen to know about thier pricing for cable packages, that'd be worth knowing too. __________________ I can sum up the clash of religion in one sentence: "My Invisible Friend is better than your Invisible Friend."

02-23-2004, 06:34 PM	#5 (permalink)
rs8001 Crazy Location: Indiana	In Indiana I had Time Warner and Road Runner. Worked great was $45 a month. I did get the first 3 months at $25. It is a pretty common deal for new customers so check that out. I had to call Road Runner customer service once and found it to be quick and easy. One thing Time Warner told me was with the AOL broadband service you could also use local dial-up numbers at no extra charge when traveling. Again, I lived in IN but I imagine it probably applies everywhere. That might make the $10 worthwhile. For me travel wasn't an issue and after the royal pain in the ass it was cutting off my free AOL trial period that came with my computer I swore I'd never use AOL again. One other thing, the Roadrunner service I had was tied to a single MAC address so I had to spoof my computer MAC when I added a router. Last edited by rs8001; 02-23-2004 at 06:36 PM..

02-23-2004, 07:06 PM	#6 (permalink)
MontanaXVI Junkie Location: Go A's!!!!	I live in Columbus and have to say outside of the last week RR has been great. I noticed buncha lag on my ps2 and since they dont support router (which had been in use for about 2 year) and it worked directly through the modem they say not our problem. Well when i said no power to modem last Friday they had someone out here this morning at 8am with a new modem, all I needed was the power cord though. No complaints on service which is rated I believe at 3mbps and 256k up support when needed has been satisfactory, although not superb unless you get one of the good local techs, i personally do not care for the national helpdesk which has routed me to Canada and India(most companies using India for tech support call centers now) other than that its mainly your call I will NEVER use AOL again for anything i have been on RR for about 6 years or so and will not go back to anything else, unless it is another broadband of equal or greater speed. __________________ Spank you very much

02-22-2004, 07:17 PM	#2 (permalink)
yakimushi Addict	I'm in Bowling Green, but we have Time Warner here too <this post brought to you by Time Warner Cable Service>. I really don't have any complaints, I'm capped at about 300kbps but that doesnt bother me. My ex-gf had Earthlink, also no problems there.

02-23-2004, 08:33 PM	#7 (permalink)
oiekeooiyw Insane	random thoughts. my knowledge of AOL broadband is that it is slower then an equilivent broadband provider because of the software that AOL uses. "unlimited access" is not unlimited. push 2GB a day upload and they will be contacting you. download is a different story, but somewhere in the service agreement for any broadband (to my knowledge) is something like 'your bandwidth cannot exceed the average user in your area or 'x' download a day for 'x' number of days or 'x' upload for 'x' number of days. if i were you, i would look more at what ports each provider has blocked (although most don't like to tell you this).

02-24-2004, 06:03 AM	#8 (permalink)
steveincolumbus Psycho Location: BFE, Kentucky	i had RR for the 3 years i lived in columbus and loved it never really had a problem with it. it was 3mb x 768 but i was on insight wich contracts with TW for RR... I was on the eastside near Blacklick..... I wish i could get RR here, but i can't even get cable....

02-25-2004, 04:24 PM	#9 (permalink)
Wyodiver33 Just here for the beer. Location: Ft. Lauderdale, Floriduh	To research consumer stories about certain ISP's in your are go to WWW.dslreports.com. Lots of good info there. __________________ I like stuff.

02-25-2004, 04:42 PM	#10 (permalink)
Lock~Down Upright Location: Brookfield, WI	I use Road Runner. I've had it about a year now. Very good, havn't had any extended outages or major problems (besides the original installation hastle.) They recently upgraded the download stream in my area (not sure if its everyone that uses RR or just my local RR.) It went from 250KB/s to 400ishKB/s. Upload is about 45KB/s. Not that great, but its manageable. Here is a speed test I took back on Jan. 30. To give you a rough estimate on what to expect. Test was taken on dslreports.com. 2004-01-30 17:27:28 EST: 3165 / 335 Your download speed : 3165432 bps, or 3165 kbps. A 386.4 KB/sec transfer rate. Your upload speed : 335542 bps, or 335 kbps. Seems like broadband .. above the 1mbit barrier! Edit: Forgot to mention that this is in South-Eastern Wisconsin area.