11-02-2003, 02:51 AM | #1 (permalink) |
At The Globe Showing Will How Its Done
Location: London/Elysium
|
Dell Testing Procedures
When you buy a computer from Dell they say they test it before they ship it. Does anyone know what these tests entail? What kind've of tests, etc. Thanks
__________________
"But a work of art is a conscious human effort that has to do with communication. It is that or its nothing. When an accident is applauded as a work of art, when a cult grows up around the deliciousness of inadvertent beauty, we are in the presence of the greatest decadence the West has known in its history." |
11-02-2003, 05:52 AM | #3 (permalink) |
Dumb all over...a little ugly on the side
Location: In the room where the giant fire puffer works, and the torture never stops.
|
they turn it on and if it boots up within 10 mins, it passes.
__________________
He's the best, of course, of all the worst. Some wrong been done, he done it first. -fz I jus' want ta thank you...falettinme...be mice elf...agin... |
11-02-2003, 12:05 PM | #5 (permalink) |
Junkie
Location: San Diego
|
Dell has special Diagnostic software which they run on the computer 3 times. They also run the computer a few times, but to what details they run it I am not sure. Probably just check the BIOS, make sure everything on the screen looks ok, etc... I am on my second Dell and I couldn't be happier. I own one of those massive XPS systems
__________________
If something seems too good to be true, then it probably is.... Last edited by punx1325; 11-02-2003 at 12:07 PM.. |
11-03-2003, 01:23 AM | #7 (permalink) | |
Crazy
Location: Reading, UK
|
Quote:
|
|
11-03-2003, 01:40 AM | #8 (permalink) | |
Confused Adult
Location: Spokane, WA
|
Quote:
|
|
11-03-2003, 02:57 AM | #9 (permalink) |
Thats MR. Muffin Face now
Location: Everywhere work sends me
|
Most computer companys do the same test before shipping. They turn it on, and if it gets past bios without errors, they shut it off. Some companies are better then others (Compaq)..SOme are much worse (Packard Bell).. Its why I only trust "clones" and only ones I either made myself, or handpicked the parts for
__________________
"Life is possible only with illusions. And so, the question for the science of mental health must become an absolutely new and revolutionary one, yet one that reflects the essence of the human condition: On what level of illusion does one live?" -- Ernest Becker, The Denial of Death |
11-03-2003, 10:44 AM | #11 (permalink) | |
Tilted
|
Quote:
They are very technically sound machines. I don't own one myself, but I'm not afraid to. It's rarely a hardware problem!
__________________
TANSTAAFL |
|
11-03-2003, 05:34 PM | #12 (permalink) |
Junkie
Location: Go A's!!!!
|
My first Pc was a COMPAQ and my 2nd is the homebuild I am on now, I have heard nothing but good thing about Dell which prompted me to pick up a Inspiron laptop for my gf to use at school and I think it is great, the support team is excellent even though I only had to call them for one minor thing I could not get working on my own.
__________________
Spank you very much |
11-03-2003, 11:04 PM | #14 (permalink) | |
Insane
Location: Burbs of St.Lou
|
Quote:
I have a dell and it is great. One time my cd burner went out and a guy was in my dorm 3 days after that and even installed a faster drive.
__________________
"Little racoons and old possums 'n' stuff all live up in here. They've got to have a little place to sit." Bob Ross. |
|
11-04-2003, 02:08 AM | #16 (permalink) |
Upright
Location: Phoenix, AZ
|
In my family we've owned over a dozen Dell models, ranging from our first Pentium 133 to our most recent P4 2.8. I've had no problems with hardware failure in any of the systems. I like them because you can get them from the factory with high end video cards for gaming (like ATI 9800's), real soundcards (not integrated), trinitron monitors, or flat panels, they even offer RAID configurations now. Or, if you're on a budget, you can get them cheap.
I've swapped out many components for better ones over the years and never had any compatibility problems (upgraded RAM, HD, video cards, OS, etc). Very stable machines, I do lots of work on it and I don't have to worry about a crash. I write software, use photoshop, 3dsmax, play games, you name it. I take mine to LAN's occassionally, and I just plug it in and it works. I actually still own the original P133, and it still boots fine |
11-04-2003, 12:03 PM | #17 (permalink) |
Nobody Loves Me
Location: Irish In Madrid
|
I used to build servers for Dell, They are tested during build to check that everything is config'd & functioning & then they go into a thing called extended test, They are racked for hours & the tests are run automatically, If there is something wrong a tech is alerted & the tests are started over.
__________________
Music is my first love & It will be my last. |
11-04-2003, 03:31 PM | #19 (permalink) |
Insane
Location: Ames, IA
|
dell has never given me any problems, but i have a gateway that isnt really a gateway anymore because ive had to replace so many parts. After building my own once, ill never do anything but that from now on. Whenever contacting dell tech support, i always ask for someone who knows what theyre talking about, and i usually get one. If they know you know something, theyll skip talking down to you, and give you directions to fix it. If they know what theyre talking about that is...
|
11-05-2003, 06:20 AM | #20 (permalink) |
Upright
|
We use Dells at work in some pretty stressful enviornments and they usually have no problems. When they do I don't fault them as we will get them back and there will be 3-4 inches of dust on all the components inside. Half the time we clean em up and they work fine.
Pretty good in my opinion. |
11-05-2003, 08:38 AM | #21 (permalink) | |
Tilted Cat Head
Administrator
Location: Manhattan, NY
|
Quote:
Dells are awesome. I've not owned them personally but in fortune 500 companies they have the lowest failure rate from any of the large manufacturers and the Dell warranty cannot be beaten.
__________________
I don't care if you are black, white, purple, green, Chinese, Japanese, Korean, hippie, cop, bum, admin, user, English, Irish, French, Catholic, Protestant, Jewish, Buddhist, Muslim, indian, cowboy, tall, short, fat, skinny, emo, punk, mod, rocker, straight, gay, lesbian, jock, nerd, geek, Democrat, Republican, Libertarian, Independent, driver, pedestrian, or bicyclist, either you're an asshole or you're not. |
|
11-05-2003, 08:40 AM | #22 (permalink) | |
Tilted Cat Head
Administrator
Location: Manhattan, NY
|
Quote:
__________________
I don't care if you are black, white, purple, green, Chinese, Japanese, Korean, hippie, cop, bum, admin, user, English, Irish, French, Catholic, Protestant, Jewish, Buddhist, Muslim, indian, cowboy, tall, short, fat, skinny, emo, punk, mod, rocker, straight, gay, lesbian, jock, nerd, geek, Democrat, Republican, Libertarian, Independent, driver, pedestrian, or bicyclist, either you're an asshole or you're not. |
|
11-06-2003, 08:12 AM | #23 (permalink) |
Addict
|
We have bought Dell exclusively over the past 5-6 years. Have 2 servers and about 20 desktops. I have never had a DOA unit. Any hardware problems that have developed after the fact have been taken care of under warranty in a very timely fashion. We always get the 3 year, Next Business Day service.
My only beef is that the quality of phone support has been dropping over the past couple of years. Now it is common to <gasp> wait on hold, and then get somebody with a thick accent who knows nothing and just reads from a script. But I would expect that from any Manf. nowadays. |
Tags |
dell, procedures, testing |
|
|