Blue screens and my new Radeon - Tilted Forum Project Discussion Community

Pedialyte · 08-29-2003, 11:25 AM

Hey, i recently got my hands on a new Radeon 9800 Pro, ever since then i have been having frequent bluescreens, usually while running bittorrent or doing other 2d accelerated things, it has happened a few times in 3d games but very rarely compared to how much it does it in the windows desktop. I have a hunch it may be the power supply and lack of juice for the high power demanding radeon. I have only a 300W PS, does this sound like the likely problem? I do have quite a lot of thing hooked up to this dated PS, especially with the Radeon needing to be directly plugged into the PS. Any other ideas?

Athlon XP 1800+
Abit KX7-333
300W PS
Radeon 9800 Pro 128MB
256 PC2700 Samsung
WD 160Gig Special Edition
IBM 30 Gig
Acer DVDROM
Verbatim 32x12x40 CDRW
3 case fans (just to approximate the power consumption)

charliex · 08-29-2003, 12:15 PM

It could be, if its a PSU problem then the information given in the bluescreen will change a lot, if its the same error over and over, or same group its something ese.

sixate · 08-29-2003, 12:49 PM

It could be the PSU. Also, are you using the most recent drivers for the card? When I installed my vid card I had the same problem, but after I installed the latest drivers from ATI's site my problem went away. I'll never use the drivers that come with a vid card again.

Do you get an error code when it blue screens?

Pedialyte · 08-29-2003, 12:55 PM

I am using the 3.6 catalyst drivers... i believe they are the most recent. I dont really remember the blue screen errors exactly... trying to find the log file, where is it at? I know they are not common blue screen errors as i dont remember seeing whatever it said before.

charliex · 08-29-2003, 01:37 PM

look in the event log in control panel admin tools

Pedialyte · 08-29-2003, 02:02 PM

The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007e (0xc0000005, 0x804f241a, 0xf9ecdcbc, 0xf9ecd9bc). A dump was saved in: C:\WINDOWS\Minidump\Mini082903-02.dmp

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000d, 0x00000000, 0x00000000, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini082903-01.dmp.

The two that happened this morning.

Pedialyte · 08-29-2003, 02:03 PM

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000d, 0x00000000, 0x00000000, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini082703-01.dmp.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000d, 0x00000000, 0x00000000, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini082603-02.dmp.

The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007e (0xc0000005, 0x804f241a, 0xf9ecdcbc, 0xf9ecd9bc). A dump was saved in: C:\WINDOWS\Minidump\Mini082603-01.dmp.

Few more from the past day. They are the same as the other 2 as well... hmmm

charliex · 08-29-2003, 02:32 PM

unlikely to be power supply related, since its the same one.

Thats a Kernel mode trap, so a badly behaved 'hardware' most likely

you'd need the full trace and the windows debugging tools to determine which one, i fit doest tell you in the blue screen

Try this, but with just the info you posted you want get far, you need the rest of the debug info
http://aumha.org/win5/kbestop.htm

jujueye · 08-29-2003, 05:38 PM

Well, you're pretty much at the end of yoru rope for the power supply, so stop adding stuff.... :^) But, like charliex, i'll bet its something else. Did you remove all traces of your previous video card? What was your previous video card? If it was an nVidia, and there are any files named nv*.* in your \windows\system file, you may need to get in and do some cleaning.

How did you remove your last card? did you use the "add/remove hardware" thingy?

Oh, what OS do you have? XP? 98SE?? OS 9.2.2???

If you're totally desperate, and if youv'e got the time, reinstall windows. Yeah, I said it. Reinstall. I know, its a bitch. Takes days and days to make sure you save EVERYTHING you want, but it works wonders.

Pedialyte · 08-30-2003, 11:51 PM

I just got a fresh install of windows xp about 2 weeks ago... i did have my old GeForce 4200 installed for a bit however... i used add remove programs to remove the drivers, it is not listed in the device manager anymore. But there are 2 radeons under display adapters.. seems fishy, i disabled the second one, going to see if that works.

charliex · 08-31-2003, 12:04 AM

if you are inclined install windows debugging tools from microsoft, and switch on the complete memory dump in the system control panel.

when it crashes againm itll dump all the memory out, load the memory.dmp into windebug and type !analyze
it'll tell you where it crashed

its a fairly large download, but its pretty easy to work out and i'll help you work through it

Pedialyte · 08-31-2003, 12:22 AM

where can i download that? the microsoft site is horrible if you are trying to find something specific...

Pedialyte · 08-31-2003, 11:10 AM

ok found out that radeons are supposed to have the two listed in device manager... i also searched for any files named nv*.* with nothing found... any other places that may need to be cleaned out? or any other ideas?

mrquackers · 08-31-2003, 12:07 PM

I can't help, but can offer sympathy. I had a 9700 All In Wonder hooked up to an AMD machine upstairs that would always lock up and go black after 5 minutes or so. Figuring it was the power source (300Mhz), I went out yesterday and bought and installed a new one (500 Mhz).

Problem's still there. I've temporarily given up in frustration and reinstalled a GeForce 3. Machine's running smooth as a baby duck's ass now. I'm taking this as a sign that I screwed something up bigtime when installing the video card/drivers/software - but I'm so infuriated at the thought of the machine locking up again that I'm almost willing to say "screw it" and ignore the friggin' expensive card...

jujueye · 08-31-2003, 09:15 PM

hmmm....without being in front of it, kind of difficult to say now...sorry about that. If you've cleaned out all nv*.*s, then you're good to go as far as removing old drivers. Sounds like you've done all the stuff the right way. I'll check around at work...lots of ATI fans there.

I don't know how many are out there, but there should be some ATI users forums. Might be a good place to start to search for answers. Maybe even send ATI some email... I'll keep looking.

sakvee · 08-31-2003, 11:09 PM

Definately sounds like a driver error. Try different catylast drivers to, update via 4-1 drivers, try different mobo bios settings and bios updates. Lastly check forums for people having similar problems.

08-29-2003, 11:25 AM	#1 (permalink)
Pedialyte Crazy Location: Minneapolis	Blue screens and my new Radeon Hey, i recently got my hands on a new Radeon 9800 Pro, ever since then i have been having frequent bluescreens, usually while running bittorrent or doing other 2d accelerated things, it has happened a few times in 3d games but very rarely compared to how much it does it in the windows desktop. I have a hunch it may be the power supply and lack of juice for the high power demanding radeon. I have only a 300W PS, does this sound like the likely problem? I do have quite a lot of thing hooked up to this dated PS, especially with the Radeon needing to be directly plugged into the PS. Any other ideas? Athlon XP 1800+ Abit KX7-333 300W PS Radeon 9800 Pro 128MB 256 PC2700 Samsung WD 160Gig Special Edition IBM 30 Gig Acer DVDROM Verbatim 32x12x40 CDRW 3 case fans (just to approximate the power consumption)

08-29-2003, 02:32 PM	#8 (permalink)
charliex Junkie Location: North Hollywood	unlikely to be power supply related, since its the same one. Thats a Kernel mode trap, so a badly behaved 'hardware' most likely you'd need the full trace and the windows debugging tools to determine which one, i fit doest tell you in the blue screen Try this, but with just the info you posted you want get far, you need the rest of the debug info http://aumha.org/win5/kbestop.htm Last edited by charliex; 08-29-2003 at 03:21 PM..

08-31-2003, 12:07 PM	#14 (permalink)
mrquackers Exhausted Location: Northeastern US - please send help!	I can't help, but can offer sympathy. I had a 9700 All In Wonder hooked up to an AMD machine upstairs that would always lock up and go black after 5 minutes or so. Figuring it was the power source (300Mhz), I went out yesterday and bought and installed a new one (500 Mhz). Problem's still there. I've temporarily given up in frustration and reinstalled a GeForce 3. Machine's running smooth as a baby duck's ass now. I'm taking this as a sign that I screwed something up bigtime when installing the video card/drivers/software - but I'm so infuriated at the thought of the machine locking up again that I'm almost willing to say "screw it" and ignore the friggin' expensive card... __________________ "If you're walking on thin ice, you may as well go ahead and dance."

08-31-2003, 11:09 PM	#16 (permalink)
sakvee Tilted Location: Behind you	Definately sounds like a driver error. Try different catylast drivers to, update via 4-1 drivers, try different mobo bios settings and bios updates. Lastly check forums for people having similar problems. __________________ Better to regret something you did, than something you didn't do.

08-29-2003, 12:15 PM	#2 (permalink)
charliex Junkie Location: North Hollywood	It could be, if its a PSU problem then the information given in the bluescreen will change a lot, if its the same error over and over, or same group its something ese.

08-29-2003, 12:49 PM	#3 (permalink)
sixate Registered User Location: Somewhere in Ohio	It could be the PSU. Also, are you using the most recent drivers for the card? When I installed my vid card I had the same problem, but after I installed the latest drivers from ATI's site my problem went away. I'll never use the drivers that come with a vid card again. Do you get an error code when it blue screens?

08-29-2003, 12:55 PM	#4 (permalink)
Pedialyte Crazy Location: Minneapolis	I am using the 3.6 catalyst drivers... i believe they are the most recent. I dont really remember the blue screen errors exactly... trying to find the log file, where is it at? I know they are not common blue screen errors as i dont remember seeing whatever it said before.

08-29-2003, 01:37 PM	#5 (permalink)
charliex Junkie Location: North Hollywood	look in the event log in control panel admin tools

08-29-2003, 02:02 PM	#6 (permalink)
Pedialyte Crazy Location: Minneapolis	The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007e (0xc0000005, 0x804f241a, 0xf9ecdcbc, 0xf9ecd9bc). A dump was saved in: C:\WINDOWS\Minidump\Mini082903-02.dmp The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000d, 0x00000000, 0x00000000, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini082903-01.dmp. The two that happened this morning.

08-29-2003, 02:03 PM	#7 (permalink)
Pedialyte Crazy Location: Minneapolis	The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000d, 0x00000000, 0x00000000, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini082703-01.dmp. The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000d, 0x00000000, 0x00000000, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini082603-02.dmp. The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007e (0xc0000005, 0x804f241a, 0xf9ecdcbc, 0xf9ecd9bc). A dump was saved in: C:\WINDOWS\Minidump\Mini082603-01.dmp. Few more from the past day. They are the same as the other 2 as well... hmmm

08-29-2003, 05:38 PM	#9 (permalink)
jujueye alpaca lunch for the trip Location: in my computer	Well, you're pretty much at the end of yoru rope for the power supply, so stop adding stuff.... :^) But, like charliex, i'll bet its something else. Did you remove all traces of your previous video card? What was your previous video card? If it was an nVidia, and there are any files named nv. in your \windows\system file, you may need to get in and do some cleaning. How did you remove your last card? did you use the "add/remove hardware" thingy? Oh, what OS do you have? XP? 98SE?? OS 9.2.2??? If you're totally desperate, and if youv'e got the time, reinstall windows. Yeah, I said it. Reinstall. I know, its a bitch. Takes days and days to make sure you save EVERYTHING you want, but it works wonders.

08-30-2003, 11:51 PM	#10 (permalink)
Pedialyte Crazy Location: Minneapolis	I just got a fresh install of windows xp about 2 weeks ago... i did have my old GeForce 4200 installed for a bit however... i used add remove programs to remove the drivers, it is not listed in the device manager anymore. But there are 2 radeons under display adapters.. seems fishy, i disabled the second one, going to see if that works.

08-31-2003, 12:04 AM	#11 (permalink)
charliex Junkie Location: North Hollywood	if you are inclined install windows debugging tools from microsoft, and switch on the complete memory dump in the system control panel. when it crashes againm itll dump all the memory out, load the memory.dmp into windebug and type !analyze it'll tell you where it crashed its a fairly large download, but its pretty easy to work out and i'll help you work through it

08-31-2003, 12:22 AM	#12 (permalink)
Pedialyte Crazy Location: Minneapolis	where can i download that? the microsoft site is horrible if you are trying to find something specific...

08-31-2003, 11:10 AM	#13 (permalink)
Pedialyte Crazy Location: Minneapolis	ok found out that radeons are supposed to have the two listed in device manager... i also searched for any files named nv. with nothing found... any other places that may need to be cleaned out? or any other ideas?

08-31-2003, 09:15 PM	#15 (permalink)
jujueye alpaca lunch for the trip Location: in my computer	hmmm....without being in front of it, kind of difficult to say now...sorry about that. If you've cleaned out all nv.s, then you're good to go as far as removing old drivers. Sounds like you've done all the stuff the right way. I'll check around at work...lots of ATI fans there. I don't know how many are out there, but there should be some ATI users forums. Might be a good place to start to search for answers. Maybe even send ATI some email... I'll keep looking.