Jove

I am working with Exchange Server 2003 and when I open up exchange system manager and click on the help topics, I get an error saying “The mmc has detected an error in the snap in and it is recommended you shut down and restart mmc.” This error happens every time I try to open up the help menu.

But, when I open the mmc console from the run command and use the Add/Remove snap-in tool to add exchange system, the help topic will display if I click on the help topic button. If I save it to the desktop, or in exchsrvr bin folder and reopen the file, it gives me the error saying it cannot be opened.

Does anyone have a suggestion on how I can fix this problem?

bendsley

What SP of Exchange are you running? Make sure you're running SP2. Also, I would recommend installing the Exchange snap-ins to a management computer running MMC and not running MMC on the Exchange server. Best practices are to mostly leave the server alone once it is up and running and manage via MMC on another computer.

You will need to setup MMC on a remote computer and then put the Exchange disc in to install the Exchange snap-ins (so you see all the Message Tracking Center and the <domain> Exchange areas within AD).

Let me know if you need anything more.

__________________
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Jove

I found the fix on this websiteand the info states:

kurty[B]

I have not found a reason to install IE 7 on any computer, but this is good information to know for future reference (I am sure I'll hear about this issue popping up in the near future).