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Old 01-22-2007, 02:50 PM   #3 (permalink)
Jove
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Location: Michigan
I found the fix on this websiteand the info states:

Quote:
IE 7 interferes with Exchange Server Help

For those who've installed Internet Explorer 7 on servers running Exchange 2003, you may find that the Help files inside Exchange System Manager start having issues.

As was pointed out in Sandi Hardmeier's IE 7 issues site, the problem is with a file named psapi.dll. According to the post, IE 7 shipped with a newer version of that DLL. But launching help inside Exchange System Manager causes the older psapi.dll to be loaded instead.

If you use the Exchange System Manager that's embedded in the Server Management Console, there is no issue. This gives us a few different ways to implement workarounds:

1. Use the Server Management console;

2. Remove psapi.dll from the Exchsrvr\bin subdirectory (this fixes the problem without causing any other issues); or

3. Uninstall IE 7, which causes your system to revert to IE 6.

You really shouldn't be surfing the Web using a server anyway. So I'd argue that there's not a great need to install IE 7 on a server in the first place.
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