I used to play as well but the way Gravity treated the international customers as opposed to the Korean customers disgusted me along with their incompetence in general. There were tons of problems, there are poor translations and iRO got content WAY after the rest of the servers.
Some incidents that I remember:
Gravity got hacked and the entire list of players including their name and passwords were stolen. This was actually done by a guy who was working with a private server and they just wanted some of the database stuff to bring their own database for the server up to date. Gravity had everyone change their name and password and used some bullshit excuse to try and hide their lack of network security.
There were some other things that I can't remember at the moment but in general my experience with Gravity's service wasn't all that great.
There was another time when a sub-GM banned everybody. I don't know if he used a wildcard while trying to ban one person or if there is a command that bans everybody (wonder what the reasoning behind that is heh) but they had to go through all the bans and remove everybody one by one.
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The black wind howls...
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