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I doubt it was illegal although it is highly unethical. I would call the banks ombusdman or public relations department and file a complaint. A lot of times the marketing department of a large corporation will do things that the rest of the corporation finds unsavory. If you let them know they may change it from within and even send you an apology.
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Neither rain , nor cold, nor dark of night shall.......ahh whatever, just get me a beer!
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