I have yet to have any issues with Maxtor and I would never call Maxtor support since that is the only thing about Maxtor I hate. Check your jumper settings and do what Mattborn said if you can. Try using it in another machine and see what happens. I have the same drive as you but it only has 80gigs of space. I am able to use it in my very first system and its a frikin dinosaur. 400mhz celeron lol
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