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mpedrummer2 · 12-24-2003, 01:01 PM

I work for a company that provides tech support and maintenance for other companies.

One particularly large customer has 4 hr response, 8 hr fix, for their servers, meaning that I must arrange for a tech and parts to fix the problem within 8 hours of recieving the call.

Naturally, this isn't cheap, and it seems they do everything to be as obscure as possible about the real problem when it's something out of scope.

So I got a call, "Hard drive bad, won't boot". As it happened, the tech was in the neighborhood and had parts, so he was onsite within 1 hour.

When he arrived, he called me:

Tech: I'm at the store, but I can't go in yet.
Me: Why not?
Tech: I have to wait for the police to come.
Me: To do what, exactly?
Tech: Get the drag queen down.
Me: What?
Tech: There's a drag queen with a gun, on top of a snowplow.
Me: Snowplow?
Tech: Yeah, snowplow. I think the drag queen was drunk.
Me: Where's the snowplow?
Tech: In the store. Come to think of it, I'll need to wait for the tow truck, too.

A freaking drunk drag queen had driven a snowplow through the store, crushing the server, and was standing on top of the snow plow threatening to commit suicide with a gun, and they told me "Won't boot".

Bastards.

12-24-2003, 01:01 PM	#5 (permalink)
mpedrummer2 Insane	I work for a company that provides tech support and maintenance for other companies. One particularly large customer has 4 hr response, 8 hr fix, for their servers, meaning that I must arrange for a tech and parts to fix the problem within 8 hours of recieving the call. Naturally, this isn't cheap, and it seems they do everything to be as obscure as possible about the real problem when it's something out of scope. So I got a call, "Hard drive bad, won't boot". As it happened, the tech was in the neighborhood and had parts, so he was onsite within 1 hour. When he arrived, he called me: Tech: I'm at the store, but I can't go in yet. Me: Why not? Tech: I have to wait for the police to come. Me: To do what, exactly? Tech: Get the drag queen down. Me: What? Tech: There's a drag queen with a gun, on top of a snowplow. Me: Snowplow? Tech: Yeah, snowplow. I think the drag queen was drunk. Me: Where's the snowplow? Tech: In the store. Come to think of it, I'll need to wait for the tow truck, too. A freaking drunk drag queen had driven a snowplow through the store, crushing the server, and was standing on top of the snow plow threatening to commit suicide with a gun, and they told me "Won't boot". Bastards. __________________ My sig can beat up your honor student.