This is probably a result of the ATI drivers not installing properly. I had similar problems with my 9600 (AIW). As it turned out for me, I had to start with a fresh install of windows.
Something I've now learned about ATI cards. Their hardware is kick ASS. their drivers are absolute crap. VERY touchy little bastards, and if everything on your system isn't just so, you can forget about the card working right.
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