I had a Leatherman Supertool 200 for several years. A couple of weeks ago one of the tool locks broke. I sent it to the Leatherman company for repair. They have a 25 year warranty on their products. They didn't repair my 200, instead they sent me a brand new Supertool 300! Awesome customer service. The only cost to me was shipping the broken tool to them.
What's my point? I was just really surprised by their warranty policy.
