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If you go to the local library/bookshop, they should have a whole shelf of books on etiquette and speaking. I would start there. If you have a really strong desire to learn etiquette, you could attend a finishing school. While they traditionally cater to young girls and teens, there are some for men & older folks if you hunt around.
Other than that I would say, treat people the way you want to be treated.
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The advantage law is the best law in rugby, because it lets you ignore all the others for the good of the game.
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