Hey everyone....
Im looking for input on the lemon law or experiences with dealerships that sell a car at less the perfect performance.
Im dealing with a GMC dealership in Tx, where I purchased a 2002 1500 GMC Truck last Aug. Since then my truck has been in the shop at least 8 times for a rear shutter. Between 1st and 2nd gear the truck shutters going in to 2nd gear. On the fourth visit I called GM's legal correspondence team and the regional super came down and rode with me in my truck. They felt a little bit of what I was talking about and had some Ideas and they worked on it. When I got the truck back and it still did the same thing. For the past 4 weeks I have had a computer with a button attached to it to take a digital snap shot of the engine and trans. of the truck when ever it starts to act up, I just press the button. They now have found that a speed sensor might have gone out. I turned the truck in Tuesday at 8am.
Last Tuesday filled out the questioner on the Better Business Bureau website dealing with my truck. On Friday of last week someone from GM called me saying they received an email from the BBB website. They said they were going to get some paper work together and call me Friday to find out what had happened with my truck.
I have 3 questions, 1) What are the usual steps that would be taken if my truck is not fixed this next time? What if they want another chance to fix it? I dont want this truck after all the problems Ive had, Id rather have my money back, which is an option under the lemon law. 2) Buying a new vehicle is suppose to be a fun thing, well this has been hell! Dealing with a new car that doesn't perform when you buy it sucks! Is there any kind of compensation they can give me if they now after a year trying to fix my truck? 3) For All of the time I have had to deal with them and the inconvience of leaving work to drop off the truck has been aggravated. Is there any kind of compensation they can give for that?
Any help would be greatly appreciated!
Thanks,
AT
