I bought Norton Internet Security about 3 months ago and it's stopped a bunch of trojan viruses, mainly Backdoor Subseven yada yada...whatever they're called.
So far as I could tell, it was working just fine.
Now though, I noticed NIS won't turn on at all.
When I click "Turn On" it doesn't do anything, just sits there.
I tried getting help at their site, but the "virtual agent" program wouldn't even load.
Does anybody know anything about NIS?
Why it won't turn on?
I've got everything on except Privacy Control and Parental Control, and everything is disabled because it won't turn on.
Well, except for Norton Antivirus, that's turned on and functioning.
Got any clues or advice?
Appreciate any help, thank you.
BTW, I don't know if this is a related problem, but when I turn on my computer, it starts up normally, but when my desktop shows up, it just shows my wallpaper and the toolbar, but no icons.
In about four minutes, my icons appear and I'm able to access the start menu.
If you know anything about these problems, I would sure appreciate some help.
Thanks
