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I love the self-checkout. And the one here does employ people--there are two people supervising the self-checkouts. I would say that that particular store employs the same amount of people now that it did before the self-checkouts were installed; I used to work there and I can't say I've noticed any staffing changes, nor are there any more lanes open than there would have been before those were there.
For someone like me, who used to work as a checker, I find the self-checkout incredibly convenient. I can easily scan and bag my own items as fast or faster than most of the checkers. If I feel like having a conversation while I buy my groceries, I go to the hippie food co-op, but that costs more. As Martian says, the cost savings do get passed on to the consumer at some stores.
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If I am not better, at least I am different. --Jean-Jacques Rousseau
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