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nonsensical has it right... deal with the issue head on. If you truly want to solve your problems. The direct approach is usually best.
That said, if you are looking for advice on how to approach this person, I'd say yes the the Internet Forum.
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"My hands are on fire. Hands are on fire. Ain't got no more time for all you charlatans and liars."
- Old Man Luedecke
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