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I lasted in retail almost 2 days. Then I quit without regret. I stand by the 'you must be an idiot to be a retail manager' rule of thumb.
But I also have to say that I am probably one of the types of customers that push-pull is writing about. I despise big-box store employees. I will not pay a premium to second class lumber and I will find as many non-warped, cupped, twisted, bowed boards as I need. If I needed more than a couple, I will go to a better supplier, but if I need 10 items from 10 departments, I'll try to make it in one stop. I've tried to use warped wood. It isn't worth it by any means. I know you'll sell it to someone that doesn't think so, but I'm not going to take it.
And if I ask a question regarding a location of a product, don't give me something else and insist that it will work. I'm a pretty handy person, I've done more renos than you have and I used to be a tradesman. I will dismiss you opinion if I know with certainty that you are wrong. And more often than not, you are.
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