Thread: outsourcing
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Old 10-25-2007, 11:38 AM   #4 (permalink)
flstf
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Location: Moscow on the Ohio
It has always surprised me that the one thing that requires excellent communication between companies and their customers (tech support) should be outsourced to people who can barely speak English. I wonder if they are doing this on purpose so people just get frustrated and hang up. They can still advertise that they offer support 24/7.
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