A couple of notes:
1) Being a war hero doesn't excuse you from being an asshole.
2) This guy got through security, went to his gate to see that he'd missed his flight and went back to security to confront the TSA folks. That means that he had to get on the shuttle train, walk all the way to his gate, get rebooked and then get back on the shuttle train.
3) The guy had an attitude from the beginning:
Quote:
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"I know it sounds weird, but I have a problem being in the military and having some civilian tell me I'm wrong when I actually thought I was right," England said.
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The police very well could have been wrong here, but blame is a 2-way street. Sgt. England definitely shares in that blame.