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That sounds like bad development on EA Chicago's part. Though I'm not surprised, I'm one of the EA detracors that believes the company is now more concerned with their bottom line than quality products.
As for Gamestop from a business prospective the company is amazing. They make money hand over fist. The get money from new games and used, and they sell/rent their wall space to Microsoft, Sony and Nintendo. Ever wonder why the Nintendo section is so small? It's because they paid for less space than Sony and M$.
However, from a customer's point of view... their policies annoy me. The price at which they buy back "used" video games and their quota system are my two major complaints.
Also, that $27 buy back for a $60 game is exactly why I wish Rhino Video Games hadn't sold out to GameStop. Rhino had a wonderful return policy that let you return opened games as long as it was within 5 days, I think it was 5, of your purchase as long as you gave the reason and had your receipt. They gave full store credit and allowed, "This game is crap" or "I've beat it already" as reasons for returns. Rhino also gave you more in store credit for trade-in. I've seen countless times when GS would run a trade 3 get an extra $10 in credit deals and Rhino would still offer at least a dollar or two more in trade-in.
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La Disciplina È La Mia Spada,
La Fede È Il Mio Schermo,
Non salti Ciecamente In Incertezza,
E Potete Raccogliere Le Ricompense.
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