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Tips are a good thing for customer service. People know that they have to work to earn their money, therefore service is better than if they were guaranteed a fixed wage. I know I worked a lot harder when I worked on commission than I do now in my IT job (honestly I can't even call half of what I do, "work.")
The waiter or waitress isn't working there because they like to see the smile on your face or enjoy dealing with dozens of self-important assholes a day, they're there because they need to make money to survive, just like the rest of us. If you really need a selfish reason to tip, if you're a regular, a polite customer, and a good tipper, you'll notice that over time the amount of food you get, the number of mistakes where you're charged for a single drink instead of a round, and the speed of service, all increase over time.
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