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I'm not sure I agree with obligatory tipping. In Portugal it's not entirely obligatory, though it's looked on positively if you do. Some services kind of expect tip. I dislike this. I also feel that 20% of the bill is a bit too much tip. Here 10% is about decent, if it's a big bill then maybe a bit more.
I think the service should be included in your bill. I don't see why I don't get tips for my job, I work hard too damn it but nobody ever offers me tips. I understand that some waiters live on the tips, but that's not my fault. Life isn't an easy ride.
I'd rather just tip if I feel that I have been particularly well taken care of. In my job (I work in an art gallery), the only "tip" I have ever had is perhaps a gift from an artist of a small drawing as a thanks for my help and good work. Seems more genuine to me.
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Whether we write or speak or do but look
We are ever unapparent. What we are
Cannot be transfused into word or book.
Our soul from us is infinitely far.
However much we give our thoughts the will
To be our soul and gesture it abroad,
Our hearts are incommunicable still.
In what we show ourselves we are ignored.
The abyss from soul to soul cannot be bridged
By any skill of thought or trick of seeming.
Unto our very selves we are abridged
When we would utter to our thought our being.
We are our dreams of ourselves, souls by gleams,
And each to each other dreams of others' dreams.
Fernando Pessoa, 1918
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