Hi there,
Just got my new Port Replicator for my Dell Inspiron 8600, and it's great! I can now hook it up to my HDTV, use an external PS/2 keyboard and mouse, etc.
The one problem I'm having is that the USB ports don't work. When I first docked (and every time subsequently), the inbuilt "Generic USB Hub" has been detected successfully, but does not install properly. It is listed as a "USB Device" under Add Hardware, with a yellow exclamation mark next to it.
The "Hardware Update Wizard" identifies it as "Allmant USB-nav (Hub)", which translates to Generic USB Hub. It then warns me the driver has not passed Windows Testing, bla bla, then says it is setting up a backup and restore point...
Finally it comes up with this screen:
I've installed all the updated 8600 notebook software from Dell's website. I'm running the Dell-installed Windows XP with SP1.
Im not really a very computer-savvy person so I'm not really sure what to do next. This problem is really bugging me because the port replicator blocks off existing USB ports, so I can't use my external hard drive or sync my MP3 player without undocking.
Any ideas? Your help is really appreciated!
Thanks,
Sharon
Also, if it helps, I can't use my friend's USB hub either, I get the same errors with it, so maybe it's not specific to this particular one.