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Contact dell, the drive may be under warranty. and no, with a dell, you should stay away from the 7200.10, they get extremely hot and dell cuts corners on cooling, I’d go with a Seagate 7200.9
one quick note about scan disk, if you tell it to fix errors, it is like a bull in a china shop, if it does not know how to fix it, it gets the ax, reducing chances of a real recovery by a professional.
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