From experience I have found that many of the labour time guides are merely that, a GUIDE. Not a rulebook. Some vehicles have rusted bolts, others have acessories that were not factory added that make it more difficult to access parts. We use alldata here as a guide, and it states 1.0 diag and .4 to replace. lets say it was a tough job, I would maybe add 1.0 to it, for a total of 2.4. I would go back to the shop that did it, and ask for an explanation at a minumum for the excessive charges, and then I would never return there again if they can't come up with a DARN good explanation....
It really ticks me off the crooked mechanics out there that give my profession a bad name!
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