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Old 07-23-2006, 08:54 PM   #1 (permalink)
guthmund
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I'm being billed for something I didn't order.

Hello all, I should say, I have absolutely no idea where to put this..

I think the title is pretty self-explanatory, so let me slip right to the backstory.

I work in a library and occasionally I get phone calls from telemarketers. Sometimes they ask for a specific person and sometimes it's a nice 'please hold for the next available representative...' message. According to policy (yea! working for the state! yea!) I'm not to "engage" the telemarketer, which is fine because I don't really want to hear what they have to say anyway.

About a month ago I got a phone call from Sue (I can't remember her name...) who told me that I qualified for a discount on my order. "My order?" I ask. She goes on to say that according to her file, a representative called me a week previous and I agreed to buy into their little deal--to buy a shitload of magazine subscriptions totalling up to like $500 at $20 a month until...I don't know, I guess death. She verifies my name, but has the wrong address, which I didn't bother to correct. She also has no billing information on me. I told her I didn't order anything and that this is business phone in a semi-public place. I tell her a number of others man this particular phone during the day and that, truth be told, we're not even supposed to be talking to telemarkters anyway. I insist that she cancel my order and tell her that she shouldn't call again. She apologizes, says she'll see what she can do and tells me to have a nice day. I get a thing in the mail from them a few days later--all generic 'check this out' shit. I think nothing of it.

A week ago, I get a call from Ann (this is her real name) who wants to get together with me about setting up arrangements for payment.
Payment? Yes, she says, payment.
I go through the story again. Business phone, semi-public area, I talked to a representative about this already and cancelled, I dinta order any mag' zines, cap'n...all that jazz.

Ann isn't impressed. Ann says I can't back out now. I've made a verbal committment. The magazines are already on their way, the die is cast. I tell her that's too bad. I didn't place the order. Roll again. The company has a 'no cancellation policy' she tells me; I tell her I don't really care and that I have "don't pay for what I don't order" policy.

I've now been on the phone for like..10 minutes and people are starting to stare. Finally, she gives up, gives me her number and tells me she'll expect my call by 3 o'clock to 'sort this mess out.' I implore her to not hold her breath waiting for my call.

So... I got a bill from them today. The address is still wrong and the only personal information on it is my name--no credit card, debit card, phone number...nothing like that. There's a website on the back of the envelope, but I can't get it to come up. Magsubs.com, if you're interested.

Kind of a long story just to ask...

Is there anything I should be doing right now or should I just wait and see if it shows up on my credit report?
My credit is kind of iffy already, so, I'm not worried about it being there other than...you know, it's a debt that I don't really owe.
Is there someone to call about this? A website to complain to or something?

Thanks in advance.
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Last edited by guthmund; 07-23-2006 at 09:05 PM..
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