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Aberkok, it is an issue your southern neighbor shares. I have many potential customers that call where it is obvious that English is a second language and there is some difficulty in understanding one another. I have worked to translate my industry specific questions into something more easily communicated and it has been helpful.
My position is twofold. My grandparents came to the US unable to speak English, but all of their children spoke it without an accent of any kind. They were also never taught the language of their parents which is such a shame. Also, I have no business criticizing someone's competence at attempting to learn English as a second language, when it is the only language I know. Occasionally, I have had people apologize for their poor use of English and I can only reply that I have zero ability in their language.
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