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Originally Posted by NeoRete
Have you tried to contact them to see if they might be able to help you? There's a live help tool at the bottom of the page at surreal-media, at the least you could send them an email explaining your situation if you catch them when their helpdesk is closed.
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I've exchanged numerous emails with them. Basically, they refuse to let me use it because its 'unsecure' because godaddy spoofs/blocks their IPs.
Throughout most of the emails exchanged between surreal-media, and I, consisted of them trying to get me to buy hosting from them. Then I go to GoDaddy to see if they'd allow it to not to be blocked, and it cost an extra 30 bucks, so I'm not doing that either.