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Not that I approve of racism in any way, I can fully understand how this is being possible.
You try to call these places for HELP and end up talking to some person who you can barely make out every 4 words they speak. This ignites your already current situation and sadly can bring out the worse of some people.
Maybe this'll make some companies to actually open their eyes and realize out-sourcing doesn’t always solve the problem.
I personally cannot stand having to call a tech center, let alone to call a tech center and not even understand what the person is saying. At my University we have TONS of people from India and Japan, and I've met plenty of people from other nationalities. I have to admit that those with accents from India are truly the hardest to understand just what the hell they are saying.
But I'm also hugely against outsourcing even if it means more expensive products, so my opinion is biased.
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You bore me.... next.
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