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I'm not suggesting it explains everything, but language barriers can bring out the worst in people. Combine it with surprise at buying 'Muruhkin but being shunted overseas for assistance, and I could see a fair percentage of people I've known falling prey to their dark side.
Edit: Remember, these people are calling a helpline. They were frustrated to begin with.
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There are a vast number of people who are uninformed and heavily propagandized, but fundamentally decent. The propaganda that inundates them is effective when unchallenged, but much of it goes only skin deep. If they can be brought to raise questions and apply their decent instincts and basic intelligence, many people quickly escape the confines of the doctrinal system and are willing to do something to help others who are really suffering and oppressed." -Manufacturing Consent: Noam Chomsky and the Media, p. 195
Last edited by cyrnel; 11-17-2005 at 04:02 PM..
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