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Originally Posted by Carn
Airlines are so hurtin for money right now that I wouldn't expect any sympathy for them.
The airlines are so fucked up that they all should have been dead and gone a long time ago, both for having shitty customer service and for having fucked up business models.
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Careful not to paint all airlines with the same brush. Southwest, for one, avoided the hub/spoke system, avoided expanding to something unmanageable, and is doing quite well even during this time of mass airline money loss. It also helps that the flight attendants are all crazy and will do all sorts of cool stuff during the flight. Always like to fly them.