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Originally Posted by Carn
...Airlines sell a perishable product, so they try to get every damn seat filled on that aircraft, one way or another. If they don't, they lose money big time.
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I'm sorry, but the language used here makes me respond. The airlines do not sell a product (nor do they sell a perishable one). They sell a service. That service is transportation. I hate to nit-pick, but in the language of business and Economics, there is a distinct difference. I blame The Apprentice and Donald Trump for this faux pas, as he is always calling services "Products". A perishable good is a piece of fruit, not a fare on a plane. Notice that you are not buying the seat, but the priveledge of sitting in it for a very defined period of time.
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Originally Posted by Carn
...That ticket is a contract, and if you don't read the rules of that contract and something happens, then you are SOL. Not their fault.
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Well, notice that the fine print of that contract also restricts several other recourses once you have entered into it. In business law, I can think of no other contract that is so one-sided as a transportation voucher on a yank airline. Do the benefits (fast transport) outweigh the costs and risks associated with flying? Not in my books.