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Originally Posted by henlin
I don't see how ripped off applies here, you should always check prices elsewhere before making a purchase, especially when buying from a "local computer shop" which to me means PC World, which isn't exactly the cheapest in the market. And as for the issue with the pixels, as Dilbert says, that is usually the standard with a lot of TFT manufacturers where it concerns replacement for stuck/dead pixels. I think there are different classes of screen where the class dictates the number of dead pixels that are acceptable for each different class, think I read that on Toms Hardware.
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I shopped there because it had good prices in the past. Not so much anymore.
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Originally Posted by sashime76
1. Why can't you return the 19" LCD? How long did you keep it??
2. If the local store jacked up the price and somehow lured you into buying it, then it's a ripped off. Otherwise you are just a careless shopper.
3. Comparison shop - prices. I always check prices at Newegg, Tigerdirect and vendors from PriceWatch.
4. Comparison shop - quality. Google the product you are interested, read user reviews, comments before you open your wallet.
A few dead pixels may still be under the manufacturer's spec, not much you can do there.
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I went in the shop to upgrade my computer because I spent a lot of money previously and did not have a good computer. I told them what I had and then they filled me on the rest.
Anyways Newegg is going to be my new favorite shopping place for tech.