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Originally Posted by martinguerre
I'm a guest here. When i pay to be in a coffee shop, i am a patron. And i know the difference between the two. One gives assent to participate in an experience that i do not entirely fund, control, or govern. the other is my paid participation in a contract. I accept that the TFP, or other social situations may be governed by rules or orders that i don't entirely like, or even social managements that i do like. That's a duh. But when a business decides that it will make decisions for prospective patrons, trying to engineer a particular response, i'm far less likely to accept that place as a place where i want to do business.
Now, I think i'm a pretty easy patron, and i tip well to the folks who make my stay a better one. But i'll be damned if they want to jerk customers around with when they offer certain services to tweak the "vibe" of the place...
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By what you are saying is that the business owner does not have the ability to stimulate his business the way he sees fit. Business owners do this all th etime, it's called marketing to a niche. They know that they lost some of their original core business, they looked and saw the problems that was causing that and addressed it.
I'll give you more examples of how it happens all the time.
Bar owners have to keep the bar filled to maximum as possible in order to be profitable. Most places the bar is packed on Friday and Saturday as a given. How to stimulate business on the less desired days? Market to a niche.
There are some bars here in MAnhattan that on Monday it's an BDSM crowd, Tuesday night it's a Gay scene, Wednesday Ladies night, Thursday Rocker night.
Suddenly the bar owner increases his business because of "intentional social management"...
What I think is most interesting is that you feel entitled to this service as a patron. I find it no different than the owners saying on M-F I offer a free bowl of chips with any purchase and on weekends I don't.
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