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This is interesting.... I bring my laptop everywhere I go. From a consumer standpoint, the opportunity to stop in to a coffee shop, and catch up with my life ie: check mail (which is how I get work), study, or just to BS on AIM. I might be a little mad, if I'm going to this place and expecting to get on the net, and then nothing.
However... from a business standpoint, I think they are totally right. They can do whatever they want, after all it's their business, and they will do with it what they like. I think it says something about the owners, that they actually care about society and solitude, witch it where it is heading.. since people can get all their answers on the internet, and never havce to deal with people.
What I would do is give the internet for free during the week, when the mid days might be a little bit slower during the middle of the day. It should bring in customers, and hopefully they will buy something. On the weekends, It would be available, by purchase with a WEP key. During the weekends when it might be a little busier it will keep out the Wifi squatters and bring offer the net to people who really want and deserve it. I might consider offering a small discount if people agreed NOT to use the Wifi in hopes that it would bring people in to socialize. But...I'm not a business major.. so... what do I know?
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