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Originally Posted by cj2112
Keep receipts for every penny you spend on this that comes out of your pocket, you should be reimbursed for towing expenses etc. Demand that the body shop uses only genuine Honda parts, do not accept after market parts.
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Yeah, after someone hit my car when my mother was driving it, she believed the insurance person's speech about the presentation they had to watch on non-OEM parts being just as good as OEM. She also assumed that a lifetime guarantee on the labor means that everything will be perfect. We got the car back months ago, I had to finish screwing in the bolts that hold the hood on (yeah, they're that incompetent,) the bumper is almost an inch off center, and the fender-hood gap is still way off (although it wasn't quite right after the repair last time I got hit.) Less than 4 hours after we got the car back, the door trim that had been glued on instead of replacing a fucking 2 dollar clip was flapping around, and for some reason my mom complains to me about it (while insisting I glue it back instead of replacing the clip) instead of taking it back to the place and taking advantage of the lifetime warranty.