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Originally Posted by clavus
Here is what I've learned the hard way -
Be explicit. Tell your team what you expect out of them and do not hesitate to point out when they fail to do so. It is hard to not feel like an ass when you do this, but you gotta do it. Likewise tell people when they do things right. Nobody on your team should ever wonder how they are doing.
Tell everybody, "Hey, I need 100%. You are giving me 80%. Here is what needs to change." Then lay it out for them.
You are already doing two very important thigns, you are leading from the front, and you are protecting your people. Keep it up.
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clavus points out something really important.
We talk about relationships and communication but rarely do you think of the manager/worker as a relationship, but it is. Tell them what your expectations are exactly and make sure they understand it. Remember sometimes crystal clear is not clear enough.
William is right on part of it. There's some things that you obviously have to keep confidential from organizational plans that you are privy to as the team lead. The rest that afffects the organization immediatly should always be shared so that someone can hit the ground running if you have to be on an emergency leave. Which brings to bear, pick your heir and start grooming them.
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