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My first "off shore support call"
Got my new Dell 4700 this week...it came with a new 17 inch flat plazma screen.. makes my old 1998 V350 really look bad..
Well everthing was going great until the monitor decided to do a lot of funny things...tried to recover...ran all of the trouble shooters, and finally gave up and called Dell support.....
Yep, I got Mr. Ash in India...
and believe it or not, I could understand him perfectly, and he made one suggestion that I unplug the monitor....little did I know it has a self test built in...
within 5 minutes I had a new monitor coming my way...
as a matter of fact we had a nice conversation, while waiting for all of the account info to come in......
I have heard some bad horror stories on this off shore support...It didn't happen to me....how about you???
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