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Destrox · 08-29-2004, 06:13 PM

Not with DSL, but I did have similar disconnecting issues when Adelphia was upgrading thier servers. Took those f'ers 2 months to get the bugs fixed. But it was providing the same results that you are getting, status light (which has NOTHING to do with your computer at all.) would just randomly stop going steady and start blinking. (Which means its reconnecting and you have no connecting at this time.) Weeeeelll after a week of that I got extreemly sick of it, and called them up they proceeed to tell me the same exact shit how its my fault and not theirs.

Fast forward a few hours of switching to people who might actually even know how to turn on a computer, let alone provide tech support. (Luckily its not like Dell, for I could understand what language these people spoke.) They finally do as I suggested, check my physical lines, for at that time I had no idea they were upgrading. (You see Adelphia also is my cable Tv company, so they are the ones who install the line to the house.)

ANother week, my lines are fine according to the tech that came out, modem is fine, somthing that isnt on MY end is bad he says. I assumed he would write this in a log or file of the visit that adelphia would be capable of looking up... naaa.. silly me.

Problems persist and I continue calling getting the run around, finally spoke to a person who actually knew thier ass from thier mouth and he tells me yeah our servers are being upgraded and there have been bugs. It'll be fixed as fast as possible.

Well shit, why cant they tell me this from the start!!!!!!

Moral of the story.. well, I doubt you will ever get a real reason other then the problem solving its self and they take credit. If you can ask a neighbor that has it, or connect it over there to get a good test. (Luckily my neighbors were my grandparents so this wasnt hard to test.)

08-29-2004, 06:13 PM	#2 (permalink)
Destrox Metal and Rock 4 Life Location: Phoenix	Not with DSL, but I did have similar disconnecting issues when Adelphia was upgrading thier servers. Took those f'ers 2 months to get the bugs fixed. But it was providing the same results that you are getting, status light (which has NOTHING to do with your computer at all.) would just randomly stop going steady and start blinking. (Which means its reconnecting and you have no connecting at this time.) Weeeeelll after a week of that I got extreemly sick of it, and called them up they proceeed to tell me the same exact shit how its my fault and not theirs. Fast forward a few hours of switching to people who might actually even know how to turn on a computer, let alone provide tech support. (Luckily its not like Dell, for I could understand what language these people spoke.) They finally do as I suggested, check my physical lines, for at that time I had no idea they were upgrading. (You see Adelphia also is my cable Tv company, so they are the ones who install the line to the house.) ANother week, my lines are fine according to the tech that came out, modem is fine, somthing that isnt on MY end is bad he says. I assumed he would write this in a log or file of the visit that adelphia would be capable of looking up... naaa.. silly me. Problems persist and I continue calling getting the run around, finally spoke to a person who actually knew thier ass from thier mouth and he tells me yeah our servers are being upgraded and there have been bugs. It'll be fixed as fast as possible. Well shit, why cant they tell me this from the start!!!!!! Moral of the story.. well, I doubt you will ever get a real reason other then the problem solving its self and they take credit. If you can ask a neighbor that has it, or connect it over there to get a good test. (Luckily my neighbors were my grandparents so this wasnt hard to test.) __________________ You bore me.... next.