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Old 08-19-2004, 08:59 AM   #8 (permalink)
BoomTruck
Insane
 
Location: On a gravel road rough enought to knock fillings out of teeth.
What's the policy if FedEx drops a package hard enough to break the contents (electric motor, clutch assembly, and a gear reducer, broke the housing of the clutch completely apart and knocked the fan guard off the motor) in half, sloppily reboxes it (stacks the parts atop each other, tapes 2 smaller boxes together, and tears the packing slip bag off the old box and tapes it to the new one), then finally delivers it a week after they said it would be there (after extensive cage-rattling on the phone)? It took 3 days to get from California to the Brookfield, MO facility. It sat there over 10 days. And Brookfield is less than 2 hours from here.

I know it's too late to get anything out of them, but I am still curious.
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