Yeah, I agree with ratbastid, that was a normal support call for the guy. And you were friendly and realised your error.
I'm working on a tech support line myself, there are a lot of customers who are worse, trust me.
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"It seems to me that the idea of a personal God is an anthropological concept which I cannot take seriously. I also cannot imagine some will or goal outside the human sphere. Science has been charged with undermining morality, but the charge is unjust. A man's ethical behavior should be based effectually on sympathy, education, and social ties and needs; no religious basis is necessary. Man would indeed be in a poor way if he had to be restrained by fear of punishment and hope of reward after death
— Albert Einstein
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