You are correct when you say you can't change overnight. However your willingness to change is evident, so that's a big step. You can't do anything that you don't want to do.
Rather than trying to change everything all at once, which would be an overwhelming task, take one set of behaviors and make small changes to that.
Keep a journal as to your progress with these changes, knowing that relapses are normal, but be aware of them, and what you were feeling when you resorted back to the old behavior. You will find that certain triggers will make you want to choke someone. (oh wait/ that's me)
Start with the rude things. Smile once a day at people. Hold a door once a day for someone. Think about your behavior, and how you'd want to be treated in any given situation.
It takes 21 days to build a habit, once you've gotten your first behavior as ahabit, work on the next one.
You didn't turn into an rude arrogant brat overnight, it's not going to change over night... Give yourself some time.
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Free your heart from hatred. Free your mind from worries. Live simply. Give more. Expect less.
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