xaneidolon

This may be a strange one...

I was out of town when a $6K shippment arrived. It was damaged in transit, but my daughter signed for it anyway. She's 13. The company from which I bought the consigned shippment says:

We apologize that you were unable to be home when your shipment was
delivered. However, without notation made on the Bill of Lading, it the
seller's word against the buyer's. Thank you.

Am I out of luck? Is a 13 year old's signature in Utah legally binding? Do I have any options?

Thanks in advance.