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That was a very informative article. Nothing I hadn't expected but pretty crazy nonetheless. I'm seen every tactic they listed there.
What I didn't like about the article was that the author sympathized with the salespeople at the end, saying the real bullies are the managers and the owners. I think that's total BS. The managers and owners may be worse than the salespeople but they chose the job. They know that they are doing.
It was shocking to read that some people don't even try to negotiate and take the first offer the dealer gives them. How stupid are those people?
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